Terms of service

Welcome to  https://maisoneclaria.com/ , owned and operated by BENEFIT Pte. Ltd., a private limited company duly incorporated and organized under the laws of Singapore, with offices at 9 Raffles Place, #26-01 Republic Plaza, Singapore 048619, and registered with the Accounting and Corporate Regulatory Authority in Singapore under registration number 201612601N (“we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website located at https://maisoneclaria.com (the “Site”) and the purchase of our nutraceutical products (the “Products”). By accessing or using our Site, you agree to comply with these Terms.

If you do not agree to these Terms, please refrain from using the Site or purchasing our Products.

  1. Eligibility

    You must be at least 18 years old to use this Site and purchase our Products. By using the Site, you confirm that you meet this requirement and that you are legally capable of entering into a binding contract.

  2. Geographic Scope

    Our Products are available for purchase by customers located in the European Union (EU), United States (US), Canada (CA), Australia (AU), and New Zealand (NZ).

  3. Purchases and Payment
    • Payment Methods: We accept payments via major credit cards.
    • Account Registration: You are not required to create an account to make a purchase.
    • Order Confirmation: An email confirmation will be sent after successful payment.
  4. Refund and Return Policy

    We follow a standard refund and return policy that complies with consumer protection laws in the EU, US, CA, AU, and NZ. We are committed to customer satisfaction and offer a fair and transparent refund and return process in compliance with applicable consumer protection laws in these regions.

    Refunds and returns are handled on our behalf by Supliful. For detailed information, please visit Supliful’s refund, return, and replacement policy:

    https://help.supliful.com/en/articles/5415148-return-refund-replacement-policy

  5. Health and Safety Disclaimer

    Our Products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before using dietary supplements, especially if you are pregnant, nursing, taking medication, or have any medical condition.

    Use of our Products and Site does not replace professional medical advice.

  6. Shipping and Delivery

    We ship to locations within the EU, US, CA, AU, and NZ.

    Delivery times vary depending on your location and will be communicated at checkout. Delays may occur due to unforeseen circumstances.

    If applicable, the buyer is responsible for customs duties, taxes, or fees.

    Shipping is handled on our behalf by Supliful. For detailed shipping terms, please visit:

    https://help.supliful.com/en/collections/3045345-shipping

  7. Prohibited Activities

    You agree not to:

    • Commit fraud, impersonation, or false representation.
    • Use the Site for illegal activities or purposes.
    • Engage in data scraping, hacking, or unauthorized access to the Site or its content.

    Violation of these rules may result in legal action and termination of access.

  8. Intellectual Property

    All content on the Site, including text, graphics, logos, images, and software, is our property and is protected by intellectual property laws.

    You may not reproduce, distribute, or create derivative works from our content without explicit permission.

  9. User-Generated Content

    Users may submit reviews, comments, or feedback on the Site (“User Content”). By submitting User Content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content.

    We reserve the right to remove any content that violates these Terms or is deemed inappropriate.

  10. Limitation of Liability

    To the fullest extent permitted by law, we disclaim all liability for:

    • Adverse health effects resulting from the misuse of our Products.
    • Errors, interruptions, or unavailability of the Site.
    • Losses resulting from unauthorized access to your personal data caused by external breaches.

    Our liability is limited to the amount you paid for the relevant Product.

  11. Termination of Access

    We may terminate or suspend your access to the Site without notice if:

    • You violate these Terms.
    • We suspect fraudulent activity or security risks associated with your use.

    Termination does not waive your obligation to pay for Products already purchased.

  12. Governing Law and Dispute Resolution

    These Terms and any disputes arising from your use of the Site or purchase of Products shall be governed by the laws of Singapore, without regard to its conflict of laws principles.

    Disputes will be resolved through binding arbitration conducted in Singapore, unless otherwise required by applicable consumer protection laws in the EU, US, CA, AU, and NZ.

  13. Changes to These Terms

    We may revise these Terms from time to time. Changes will take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

    Effective Date: 21 April 2026

  14. Contact Information

    For questions or concerns about these Terms, please contact us at:

    Email: sales@maisoneclaria.com

    Mailing Address: 9 Raffles Place, #26-01 Republic Plaza, Singapore 048619

This document is presented for informational and contractual purposes and should be reviewed periodically for updates.